Teleperformance Customer Service Associate Voice Jobs 2026
Lokesh RathoreOn this page
Teleperformance, one of the largest customer experience employers in India with more than 90,000 people on its rolls, is hiring Customer Service Associates for its voice process. This is a full-time frontline job for freshers and early-career candidates who can speak and write English clearly and want a start at a big BPO. TP runs large delivery centres in Gurugram, Indore, Jaipur, Mohali and several other cities, so openings come up across the country. Hiring here is rolling, which means there’s no single last date, and you can apply on the official TP careers page whenever a centre near you is taking candidates.
A day on TP’s voice desk: calls, CSAT and process notes
As a Customer Service Associate on the voice process, you spend your day taking customer calls and helping people sort out their queries. Alongside the calls, you’ll log each interaction in the process notes, join team briefings so you stay current on product and process changes, and keep your CSAT (customer satisfaction) scores healthy. You’re also expected to follow the company’s information-security rules, since you’ll handle customer data. The job suits someone who’s patient on the phone, comfortable typing while they talk, and happy to learn. System navigation and telephone etiquette are taught once you join, so you don’t need call-centre experience to start.
Two routes that qualify you for the TP voice role
There are two routes to qualify. The first is a bachelor’s degree in any discipline, and freshers are welcome on this route. The second is 10+2 (12th pass) with at least six months of continuous work experience in any industry, so your background doesn’t have to be in a call centre. On the skills side, TP looks for good spoken and written English, solid listening and reading comprehension, basic computer literacy and reasonable typing accuracy. There’s no batch restriction mentioned in the listing, so recent and older passouts can both apply as long as they meet one of the two eligibility routes.
Why TP’s listing carries no salary figure
Teleperformance hasn’t published a fixed salary, CTC or stipend for this role on the official listing, so we won’t quote a figure as if it’s confirmed. Shift timing isn’t stated on the posting either, though voice processes often run in rotational shifts. If you see a specific number quoted somewhere online, treat it as an unofficial estimate rather than TP’s own figure, and confirm the actual pay, shift and incentives with the recruiter during your interview. The honest position is simple: the pay is not officially disclosed.
How Teleperformance shortlists for its voice centres
Because this is rolling hiring, the process moves centre by centre rather than in one national batch. Expect the usual BPO screening flow: an application review, a spoken-English and communication check, one or more interview rounds, and basic assessments of your computer and typing skills. Since telephone etiquette and system navigation are trained after you join, the screening leans more on your communication and attitude than on prior technical knowledge. Keep your phone reachable once you’ve applied, as shortlisting calls can come at short notice.
Applying for Job Id 13175 on the TP portal
Head to the official TP India careers page linked above, open the Customer Service Associate voice listing (Job Id 13175), and click Apply Now. Fill in your details, upload an updated resume, and submit. Because the intake is ongoing with no fixed deadline, apply as soon as you’re ready rather than waiting. One safety note: only apply through TP’s own website, and remember that a genuine employer never asks you to pay a fee for a job. If you want to compare this with other openings first, browse our latest job listings and come back to apply.
Can a fresher land this TP voice role?
Yes. If you hold a bachelor’s degree in any subject, you can apply as a fresher. If you’re a 12th-pass candidate, you’ll need at least six months of continuous work experience in any field to be eligible.
Has Teleperformance published the pay for this role?
No. The official listing doesn’t disclose the CTC, stipend or shift timing. Any figure you find on other sites is an unofficial estimate, so confirm the real pay with the recruiter before you accept.
By when do I need to apply for this TP opening?
There’s no last date. TP hires for this role on a rolling basis across its India centres, so applications stay open and you can apply whenever a centre near you is recruiting.
Which TP centres are recruiting for this voice process?
Hiring is pan-India. TP runs big centres in Gurugram, Indore, Jaipur and Mohali, among other locations, so roles open up in multiple cities through the year.
Is call-centre experience needed to join TP’s voice team?
Not for the degree route. System navigation and telephone etiquette are trained after you join, so the focus is on your English communication, basic computer skills and willingness to learn.
